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FAQ

At Prime Collision, we’re here to make your auto repair experience simple, transparent, and stress-free. Below are some of the most common questions we get — and our honest answers.

Collision Repair

Collision repair includes restoring your vehicle’s safety, structure, and appearance after an accident. This can range from frame straightening and panel replacement to full-body paint and alignment.

No — it’s your legal right to choose the repair shop. Prime Collision works with all major insurance companies and advocates for what’s best for you and your vehicle.
Absolutely. We handle all communication with your insurance company, from estimates to supplemental damage reports, so you don’t have to stress about paperwork.
Repair time depends on the extent of the damage and parts availability. We’ll provide a detailed timeline after your estimate and keep you updated every step of the way.
Yes. Our certified technicians follow strict repair procedures to restore your vehicle’s structural integrity and factory specifications.

Auto Body Repair

Collision repair often involves structural damage from an accident, while auto body repair may include fixing dents, scratches, and cosmetic damage from everyday wear or minor incidents.
Yes. We’re equipped with the tools and training to work on a variety of materials used in modern vehicles, including aluminum and advanced steel.
Not at all. We use precision techniques and color-matching technology to ensure repairs blend seamlessly with the rest of your vehicle.

Car Wraps

A wrap is a vinyl covering applied over your car’s paint, offering a reversible way to change your vehicle’s appearance. It protects the paint underneath and offers unique finishes like matte, gloss, carbon fiber, and custom graphics.
With proper care, a premium wrap can last 5–7 years. It’s also easier to update or remove when you want a change.
Yes! Whether you’re branding a business or expressing your personal style, we offer fully custom designs tailored to your vision.

Paint Services

Yes. We use advanced computerized color-matching systems to ensure your new paint matches your vehicle’s exact factory shade.
Both! We handle everything from minor touch-ups and scratch repair to full resprays and custom paint work.
We’ll provide detailed care instructions, but in general, avoid washing for the first 72 hours and keep the vehicle out of direct sunlight for the first week if possible.

Restoration Work

From classic car restorations to modern vehicle revamps, we handle bodywork, paint, and interior refreshes with precision and care.

Yes — that’s our specialty. We restore vehicles to pre-accident condition or better, both visually and structurally.
While we primarily focus on cosmetic and structural restoration, we can partner with trusted local shops if you’re looking to upgrade performance or mechanical components.

Insurance Claims

Yes. We’ll handle everything from the initial estimate to the final claim to make the process as smooth as possible.
We’ll walk you through your options and provide transparent pricing. Our goal is to help you make informed, stress-free decisions.
In many cases, yes. If rental coverage is included in your policy, we’ll coordinate with your insurance provider to arrange a rental for you.

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Address
8433 N Nebraska Ave,
Tampa, FL 33604
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